News 2024.09 - FAQs and Answers
We are pleased to inform you:
We are still alive, but it was a close call!
It is understandable that the current situation is causing many questions!
We are pleased to inform you: We are still alive, but it was a close call! It is understandable that the current situation is causing many questions!
Even though we are available again, please spare our time resources. In order to be able to answer one or two of your questions, we have summarised frequently asked questions below:
What was the problem?
As with many questions, there is no simple answer. Several factors came together to create a liquidity bottleneck that we could not simply overcome.
What happens now?
For the immediate future, we will continue with the sales and the many open orders. Wherever the opportunity arises, we will make new models or new editions. In the webshop under ‘In production’ you will find all the models that are currently in production.
And then, what happens next?
We have a new management team! The new course will be set gradually, without rushing and in a well-considered manner. The range and direction of HALLING Modelle will remain unchanged.
Yes, eh... and then what happens next?
How are we supposed to know? Let us work for now, we'll keep you up to date as soon as something happens, we promise!
Will I still be able to buy drive components?
We will continue to offer and expand our extensive range of drive technology. All small series manufacturers can design their models based on the popular HALLING drives with confidence.
I still have an open order, when will I be supplied?
The answer to this question is quite individual. In many cases we are missing a little something to finalise the order. Send us an e-mail with the order number and we will reply as soon as possible!
Does that mean you're open for business again?
Unfortunately no, we are still overstaffed and understaffed. Please use the webshop for your orders. Collection of reserved goods (after receipt of the proforma invoice) is possible on weekdays from 08:30-14:00, but the shop remains closed.
I have another question!
For queries and spare parts enquiries, please write to office@halling.at. We try to answer all messages promptly, but please be patient with us!